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FinishOps

Delete Your Account and Data

Last Updated: September 27, 2026

This page explains how to have your FinishOps account and the personal data attached to it deleted. It applies to the FinishOps web application and to all three mobile apps — FinishOps Field, FinishOps (for homeowners and property managers) and FinishOps Line Striping.

How to request deletion

Email us from the address on your account:

Email [email protected]

Please include:

We ask you to send it from your account address because that is how we confirm the request is really yours — we will not delete an account on someone else's word. If you can no longer access that mailbox, write to us anyway and we will find another way to verify you.

If a contractor set up your account for you — for example, the painting or finishing company that did work on your home — you can still ask us directly, using the same address above. You do not need to go through them. We will tell them the account was deleted, because project records they are required to keep may refer to it.

How long it takes

We confirm your request by email within 3 business days, and complete the deletion within 30 days. If anything delays it past that, we will write and tell you why.

What gets deleted, and what we have to keep

DeletedKept, and why
  • Your account and sign-in credentials
  • Your name, email address and phone number
  • Photos you uploaded
  • Location readings attached to your records
  • Your saved measurements, estimates and drafts
  • Time entries and material logs identifying you
  • App usage history
  • Completed invoices, payments and tax records. Financial records of work actually performed have to be retained for accounting and tax purposes. Where we can, we disconnect them from your personal details first.
  • Records a contractor is legally required to keep about work done at a property, such as materials used and warranty documentation.
  • Anonymous, aggregated statistics that cannot be traced back to you or your device.

Deletion is permanent. We cannot restore an account or its data afterwards, so please export anything you want to keep before you ask us — we are happy to help you export it first.

Deleting only some of your data

You do not have to delete everything to remove something specific. If you want a particular photo, measurement, project or location record removed while keeping your account, say so in your email and we will do just that.

Related

For the full picture of what we collect and why, see our Privacy Policy. Questions about any of this can go to the same address: [email protected].